Who We Are & Scope

Our Privacy Policy is a comprehensive document that explains the procedures in which Grin Technologies collects, uses, maintains, and discloses information gathered from users (each, a “User”) of the website. This privacy policy is equally applied to the website (Grin Info Tech) and all products and services offered by the company.

This Privacy Policy applies to Grin Technologies (“we”, “us”), our Loan Management Software, websites, lead generation forms (including Facebook/Instagram), WhatsApp, email, and other communication channels. It explains what data we collect, why we collect it, how we use/share it, and the choices available to individuals.

Information We Collect

Lead and contact details: name, email, phone, company name, role, preferences (e.g., demo time/language).
Usage/technical data: device, browser, IP, pages visited, and interactions for security and analytics.
Client-provided data: information shared by clients for service delivery, handled under confidentiality.

We do not collect via lead forms: Aadhaar, PAN, bank/IFSC, credit card details, CIBIL score, passwords, OTPs, health, religious or political data.

How We Use Your Information

To contact you about demos, pricing, onboarding, and product updates for our Loan Management Software.
To schedule meetings and provide support.
To improve our services, measure advertising performance, and perform analytics.
To comply with legal obligations and enforce our terms.

Channels: with your consent, we may contact you by phone, email, and WhatsApp regarding your inquiry.

Legal Basis & Your Choices

Consent: by submitting a lead form or opting in, you consent to our contacting you for this inquiry.
Cookie consent: optional Analytics, Functional and Marketing technologies are used according to the choices you make in our cookie banner. Necessary processing supports website operation and security.
Opt-out: unsubscribe links in email, reply STOP on WhatsApp/SMS, or email operations@grintechindia.com.
Rights: access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

Data Sharing and Processors

We do not sell your personal information. We may share data with trusted service providers that help us operate our services (e.g., CRM, email, cloud hosting, analytics, communication platforms, customer support tools). These providers process data under contracts that require confidentiality and appropriate safeguards. We may also share data if required by law.

Content & Anti-Spam Policy

Grin Technologies is consistently working to keep its website free of content spam, advertisement scams, and other deceptive practices. Any attempt by a user or an automated system to use our services in a way that could damage, disable, overburden, or impair any aspect of the site is prohibited. We do not endorse content that attempts to trick users for financial gain, and deliberately misleading content has no place on our website. We maintain monitoring and removal mechanisms to detect, track, and eliminate such spam promptly.

Data Retention

Lead information is retained for up to 24 months for sales and support purposes, or longer if required by law. After this period, data is securely deleted or anonymized.

Security

We use reasonable technical and organizational measures (such as encryption in transit, role‑based access, and monitoring) to protect your information. No method of transmission or storage is completely secure.

Children

Our services are intended for individuals 18 years and older. We do not knowingly collect personal data from children.

Cookies, Analytics, and Advertising

We use cookies and similar technologies in four categories:

Necessary: required for website security, page navigation and saving your privacy choices. These cookies are always active.
Analytics: optional technologies that help us understand website usage and performance. Google Analytics 4 and Google Tag Manager are loaded only when Analytics is allowed.
Functional: optional technologies that remember enhanced features and preferences.
Marketing: optional technologies used to measure campaigns and support relevant advertising. Meta Pixel is loaded only when Marketing is allowed.

Managing your cookie choices

When you first visit the website, the cookie banner lets you choose Accept All, Reject Non-Essential or Manage Preferences. Rejecting non-essential cookies keeps Analytics, Functional and Marketing categories disabled. In Manage Preferences, you can allow or refuse each optional category and select Save Preferences.

You can review or change your choices at any time by selecting Cookie Preferences in the website footer. Your selection is saved in your browser using local storage and a first-party consent cookie for the limited period configured by the website. If you withdraw a category that was previously allowed, the page reloads so the updated choice can take effect. You may also clear saved cookies through your browser settings.

Optional analytics and marketing tools remain blocked until the relevant permission is granted. For category details and current cookie practices, read our Cookie Policy.

Contact Us

For questions, requests, or complaints about this Policy or your data:
operations@grintechindia.com

Privacy Policy